Cookie Policy

Last updated: March 2025

This Cookie Policy explains how TechCerta uses cookies and similar technologies when you visit techcerta.com or use our platform. By continuing to use TechCerta, you consent to our use of cookies as described here.

1. What Are Cookies

Cookies are small text files placed on your device by a website when you visit it. They are widely used to make websites work efficiently and to provide information to the website operator. Cookies cannot run programs or deliver viruses to your device.

2. How We Use Cookies

TechCerta uses cookies for the following purposes:

2.1 Strictly Necessary Cookies

These cookies are essential for the platform to function. Without them you cannot log in, navigate between pages, or use core features. They include:

  • Session cookie — keeps you logged in as you navigate the platform. Expires when you close your browser or after your session timeout.
  • CSRF token cookie — protects against cross-site request forgery attacks. Required for any form submission.

These cookies cannot be disabled. They do not track you across other websites.

2.2 Functional Cookies

These cookies remember your preferences to improve your experience:

  • Language preference — remembers whether you prefer English or Arabic.
  • UI preferences — remembers collapsed/expanded states for dashboard sections (stored in localStorage, not cookies).

2.3 Payment Cookies (Paddle)

When you visit our pricing page or complete a subscription purchase, Paddle (our payment processor) may set cookies necessary to process your transaction securely and prevent fraud. These cookies are governed by Paddle's Privacy Policy.

2.4 Analytics Cookies

We may use privacy-friendly analytics tools to understand how users interact with TechCerta in aggregate — which pages are visited most, where users drop off, and how features are used. This data does not identify individual users and is used solely to improve the platform.

3. What We Do Not Do

  • We do not use cookies for advertising or retargeting
  • We do not share cookie data with advertisers
  • We do not use third-party social media tracking cookies

4. Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

  • View what cookies are stored and delete them individually
  • Block third-party cookies
  • Block all cookies from specific sites
  • Block all cookies entirely

Please note that blocking strictly necessary cookies will prevent you from logging into TechCerta. For instructions on managing cookies in your browser, visit your browser's help pages.

5. Changes to This Policy

We may update this Cookie Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of TechCerta after changes are posted constitutes acceptance of the updated policy.

6. Contact

For any questions about our use of cookies: support@techcerta.com