Every assignment is a judgment call. You think he can handle it. You hope he knows the brand. One wrong decision means a repeat visit, an angry customer, or a lost contract.
TechCerta shows you exactly which technicians are certified for each device — before anyone gets sent anywhere.
Watch how a job goes from creation to completed receipt, and how a technician goes from new hire to certified — all in one platform.
Every job he worked. Every note he wrote. Every part he ordered. Gone — the moment he walks out. The next technician visits the same customer and starts from zero. No history. No context.
If the knowledge is in the technician, it's not in your business. TechCerta records every update, every spare part, and every technician note in real time — permanently, searchably, and regardless of who still works for you.
This is not training. This is how you control technician quality.
Showing someone how to fix a washer once is hoping — not training. Without a real exam, you have no proof of what your technician actually knows. They both say "yes, I know this." Only one of them actually does.
TechCerta converts your manufacturer's service manual into a structured course and a scored exam — ready in under 24 hours. Every certificate is earned with a passing score, not handed out as a courtesy.
Includes free setup of your first training course.
Share your manufacturer's training guide and our team converts it into a structured course and real scored exam. Your technicians start immediately. Certificates are issued automatically when they pass.
A customer calls about the Samsung you repaired 4 months ago. You pause. You search WhatsApp. You find nothing. That pause is enough — they've already lost confidence in you.
TechCerta gives you the complete history of every device you've ever touched — linked to the customer, the serial number, the technician, every part replaced, and the exact cost. In under 4 seconds. Every single time.
Your technician sees fault code E3. He either guesses, calls you, or says "let me check and get back to you." Every one of those options loses trust.
TechCerta gives your technicians instant access to every error code and repair procedure from your manufacturer training material — searchable from any phone, right there in the field. He looks like he's known it all along.
"You didn't count that job." "That commission is wrong." "I did 6 visits, not 5."
This conversation happens every month, in every center with more than two technicians. It creates disputes, damages trust, and wastes hours. And no Excel sheet fixes it — because the problem isn't calculation, it's that the numbers aren't recorded when the work happens.
TechCerta records every visit fee and commission the moment each job is confirmed. By month-end, everything is already done. One click. One payslip. No argument.
Which technician has the highest completion rate? Which device generates the most callbacks? Which job source brings the most profitable customers?
Right now you're guessing. TechCerta gives you a live dashboard that answers all of these — and lets you export any report in one click for your accountant, your partner, or your manufacturer.
The difference between a service center that runs on gut feeling and one that runs on certainty.
No feature gates. No hidden fees. Every plan includes certification, job tracking, customer history, field search, analytics, and payslips. You choose based on one thing — how many technicians you have.
Stop assigning blindly. Start with proof.
Full control over a growing team.
Scale with manufacturer-ready operations.
We're offering our first 25 subscribers a permanent discount as a thank-you for believing in TechCerta early. Lock in 50% off your monthly plan — forever, not just for a few months. When these spots are gone, prices return to standard rates. Use code EARLY50 at checkout.
EARLY50
If you have a question that isn't answered here, reach out at support@techcerta.com
Every wrong assignment, every lost customer record, every end-of-month argument — these are measurable losses. TechCerta fixes all of them in one system.
14-day free trial. No credit card. No commitment.