Built for Appliance Repair Service Centers

Know exactly who is
qualified — before
you assign the job.

Wrong technician assignments cost you time, money, and customer trust. TechCerta gives you a complete system to certify your team, track every job, and run your service center with full confidence.
One wrong assignment can cost you a customer — or a contract.

  • See which technician is certified for each device — instantly
  • Verify skills with real exams, not assumptions
  • Track every job from assignment to completed receipt
14-day free trial  ·  No credit card required  ·  Cancel anytime
techcerta.com — Jobs Dashboard
31
Open Jobs
24
Completed
6
Awaiting Parts
2
Overdue
Done Samsung washer — belt & drum bearing replacement J. Martinez
In Progress LG refrigerator — compressor fault diagnosis R. Thompson
Parts Ordered Beko AC unit — PCB board replacement K. Patel
Overdue Ariston water heater — element failure D. Wilson
J. Martinez just certified Samsung Washing Machines — Level 2
Secure by design
Payments by Paddle
14-day free trial
No contracts
support@techcerta.com
The Real Problem

You're not struggling with jobs.
You're struggling with technician quality.

Most service center owners focus on getting more jobs. The ones who grow consistently focus on something else: making sure the right technician handles every job — every time.

You don't actually know who is skilled

A technician says he knows washing machines. You have no way to verify it. You send him to a job and find out the hard way — through a callback, a complaint, or a warranty dispute.

When a technician leaves, history leaves

Every job he worked on, every note he wrote, every part he ordered — gone. The next technician visits the same customer and starts from zero, with no context and no history.

Training doesn't guarantee performance

You show someone how to do something once. You assume they understood. Weeks later, a customer calls back. There was no exam, no certificate, no proof — just an assumption.

No visibility into what's actually happening

Which technician has the most overdue jobs? Which devices generate the most callbacks? What is your actual profit per job? Right now you're running your business on instinct instead of data.

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See It in Action

The complete picture — in under 3 minutes.

Watch how a job goes from creation to completed receipt, and how a technician goes from new hire to certified — in one platform.

TechCerta — Full Platform Walkthrough Video coming soon · ~3 min
Certification & Training

Built on real manufacturer knowledge.
Not on assumptions.

Send us your manufacturer's service manual or training guide and We turn your manufacturer manuals into structured training and certification — ready in as little as 24 hours.. Every technician learns from the exact same source material. Every certification is earned, not assumed.
Includes a free setup of your first training materials.

1
Share your training material Send us your manufacturer's service manual or training guide. Our team handles the rest.
2
Assign courses to your technicians Each technician completes their assigned training at their own pace, directly in TechCerta.
3
Technicians pass an exam and get certified A scored exam follows every course. Pass — get a branded digital certificate. Fail — retake. No assumptions, no shortcuts.
4
Assign jobs with full confidence Before you assign any job, you can see exactly which technician is certified for that device. The guesswork is gone.
Certified Technicians — Samsung Washing Machines
Level 1 — Basic Repair
Level 2 — Advanced
J. Martinez Score: 94% Certified L2
R. Thompson Score: 88% Certified L1
K. Patel Score: 61% Failed — Retake
D. Wilson In progress… Training
Instantly see whether a technician is certified for the selected device before confirming the assignment.
Avoid risky assignments with real-time certification alerts.
2 technicians qualified to take this job right now.
Everything Else You Need

Certification is just the beginning.

Once your team is certified, TechCerta handles every other part of running your service center — from the first job call to the last payslip of the month.

Job Management

Every job tracked. Every record permanent.

Create a job, assign it to a certified technician, track every status update, log spare parts used, confirm payment, and issue a professional PDF receipt. When a technician leaves, none of the history leaves with them.

  • Job creation with instant technician notification
  • Full status tracking — assigned, in progress, awaiting parts, completed
  • Spare parts catalog with per-job logging
  • Payment confirmation and PDF customer receipt
  • Overdue alerts and priority flags for managers
  • Bulk import from Excel — migrate from spreadsheets in minutes
Job #TC-0381
LG refrigerator — not cooling
Assigned to J. Martinez · Scheduled Mar 26
In Progress High Priority
Latest update — J. Martinez
Gas levels checked. Compressor running but not reaching temperature. Thermistor sensor ordered — arrives tomorrow.
Service Fee
$120.00
Receipt PDF
Analytics & Payslips

Fewer mistakes. Better performance. More profit per job.

See your revenue, technician costs, and margin in one dashboard. Identify which technician has overdue jobs, which devices cause the most callbacks, and where your money is actually going. Then calculate technician earnings automatically and generate payslips in one click.

  • Revenue, cost, and margin in one view
  • Per-technician job and earnings breakdown
  • Overdue job tracking — by technician, filterable
  • Automatic earnings: visit fee + commission per job
  • PDF payslip generated in one click
  • Export everything — PDF, Excel, or CSV
March — Organization Summary
$8,420
Revenue
$2,100
Tech Cost
75%
Margin
Top Performer — J. Martinez
Jobs completed 38
Visit fees $760
Commission (15%) $490
Generate Payslip PDF
14-day
Free trial, no card needed
$39
Starting price per month
50+
Technician seats on Business
3 plans
Starter · Pro · Business
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Your Training Material. Our System.

From service manual to certified technician — in days, not months.

Share your manufacturer's training guide and our team converts it into a structured course and exam inside TechCerta. Your technicians start training immediately. Certificates are issued automatically when they pass.

  • Works with any brand and appliance category
  • Full training course and scored exam included
  • Branded certificate issued on passing — downloadable, shareable
How Certification Works in TechCerta Video coming soon
Simple Pricing

Pay for your team size. Everything else is included.

One avoided wrong assignment can cover your entire monthly cost.

No feature gates. No hidden fees. Every plan includes job tracking, certification, training, analytics, and payslips. You only choose based on how many technicians you have.

Starter
$39/mo
Up to 5 technicians
  • Job assignment & tracking
  • Certification & training
  • Analytics & reports
  • Payslip generation
  • Extra seats from $25/5-pack
Start free trial
Business
$150/mo
Up to 50 technicians
  • Everything in Professional
  • Priority support
  • Extra seats from $15/5-pack
  • Manufacturer-ready exports
Start free trial

If they didn't learn it from the manual,
they're guessing.
Stop guessing. Start certifying.

Start your free 14-day trial. No credit card. No commitment.
Get your first course set up and your team training in under 24 hours.

No credit card required 14-day free trial on all plans Cancel anytime